To Whom It May Concern: We are parents to a three-year-old daughter who we adopted through Full Circle in April 1999. We presently are working with Full Circle on the adoption of our second child, and welcome the opportunity to recommend the agency to you. Full Circle is an outstanding adoption agency. The director, Marla Allisan, and her staff bring great energy and professionalism to the adoption process, and possess qualities that we have found critical to our successful adoption. First, the agency is very thorough in its work with both adoptive parents and birthparents. The adoption process can be daunting, and Ms. Allisan and her staff are extraordinarily patient and compassionate as they explain (and re-explain) the many steps families like ours and yours need to complete as we grow our families. Equally important is the attention to detail with which the agency reviews potential adoption situations. Although many describe adoption as a leap of faith, in our experience Full Circle has assembled and analyzed (often very quickly) key information -- such as medical and social histories -- that any family would want to know before making such a life-altering decision. Second, Full Circle recognizes that adoption is not a one-size-fits-all proposition. As parents we are unique, and the agency strives to tailor our adoption plan to our goals, preferences, and concerns. Full Circle has been very supportive of the sometimes difficult decision-making process, helping us to evaluate our options while always respecting our judgment and the decisions we reach. Third, Full Circle is very organized, efficient and friendly. The staff is always available, including on nights and weekends, and can react very quickly to most any situation. One example - at roughly 1:00 a.m. on the morning our daughter was born, we left a message with some questions on the agency voicemail; less than an hour later we received a return call from Ms. Allisan, who called from a tent in the Grand Canyon, where she was on vacation with her family. This level of responsiveness is typical; your calls will be returned, promptly, and with the right answers. As you can tell, we have boundless enthusiasm for Full Circle and recommend it to any family considering an adoption plan. Good luck, Luke and Jonathan