To Whom It May Concern: We have been asked to write a letter of recommendation for Full Circle Adoptions of Northampton, MA. It is our great pleasure to do so, as I am fully satisfied and very happy former client of this wonderful agency. Marla Allisan and her fine staff presided over the domestic adoption of our beautiful and precious daughter, Megan, in November of 2000. It is difficult for me to adequately express the amount of effort, empathy, sensitivity, knowledge and professionalism these people brought to the job, which, by the way, is one they all clearly love. If asked what one word I felt summed up the character of this agency, I would have to say, "warm". This warmth permeated all discussions and transactions my husband and I had with them, even those concerning painful or stressful issues, and continues to this day. We felt understood, supported and liked by everyone we dealt with. In a way, we didn't feel like "clients" at all: the relationship was more fond than that. The adoption process is a rollercoaster, and we always knew that we could (and we did) rely on Marla and her people for every peak and valley we encountered. We appreciated the responsiveness and personal attention we received during a process that would change our lives. Marla treated not only us but also Megan's birthmother with respect and compassion. We expect our friends at Full Circle to be a valued resource for many years to come. We would feel no hesitation at calling Marla for advice as Meg grows and starts to come to terms with the fact of her adoption. We know that she will always remember us, be happy to hear from us, and be willing to take whatever time we need. I believe she feels a personal pride in and special affection for every family that she helps to realize their dreams. We would heartily endorse Full Circle as an excellent choice to anyone interested in domestic adoption. If I can provide any further or more specific information about Full Circle and their service to us, I would be happy to do so. Full Circle staff has my permission to release my contact information if you would like to speak with me. Whatever you decide, I wish you much luck on your journey. Very truly yours, Carla B.